Delivery & Returns

Delivery prices
We ship parcels to all areas of mainland UK except: Channel Islands, PO Boxes, Scottish Highlands, Northern Ireland or BFPO locations
We do not offer international delivery.
Collection is carried out under strict social distancing rules, we are operating a click and collect policy so your order will be available for collection from car park, we will liaise via phone or email to arrange a time.
Delivery is handled by a 24HR courier or Royal Mail and is priced based on weight, prices start at £4.00 and go up depending on weight, a 9cm plant is 0.2kg and a 2 litre plant is 1.7kg. 
For example x3 9cm plants would go with Royal Mail but x4+ would be via a 24HR courier, all plants larger than 9cm ship with a courier.

Collection In Person

Please see message above
Free
Local Delivery within a 5 Mile radius from North Perrott, collection is also available from our site at North Perrott. Radius includes Montacute, Stoke Sub Hamdon, Beaminster, East Coker etc. 2-4 day dispatch time £5.00
Royal Mail 0kg–0.8.5kg £4.50
24HR Courier Available for any amount £7.99
Free Delivery £250.00 and up Free

 

Please be advised, delivery times are based on best circumstances and there can be delays. 24HR refers to the estimated time for delivery once collected by the courier, you will receive an automated email notifying you that 'Your Item Is On The Way', this means that the item has been packaged but not necessarily collected by the courier so please refer to your tracking number (also provided at this stage) for up to date info on the state of your package. Our courier will leave your package in a safe place if there is no one in.

Please allow 5 working days for your order to be dispatched, this allows us to make sure that your plants will arrive in the best condition possible, time frames are usually much quicker but in busy periods it can take up to 5 working days to dispatch, in extremely busy times we will extend this to 10 working days.

Orders over £250 value will be sent free, depending on the plants ordered this will be via courier in a large box or on a pallet.
Packaging
Our plants are packaged in the most appropriate way depending on the plant, rest assured they will be securely packed.
If you would like any more information regarding delivery please send us a message via the contact us page.
Returns
If for any reason you are not happy with your plant and would like to return it to us please use the contact us page to get in touch and let us know the reasons. As these are perishable goods please let us know within 7 days of receiving your plant, we can not accept returns after this period.
The customer is responsible for the delivery costs for returning the item and once received here back at the nursery, if the plant is in good order we will refund the price of the order including the initial delivery cost (not the cost for returning the plant to us).