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Delivery & Returns

Delivery prices
We ship parcels to all areas of mainland UK except: Channel Islands, PO Boxes, Scottish Highlands, Northern Ireland or BFPO locations
We do not offer international delivery.
Collection is carried out under strict social distancing rules, we are operating a click and collect policy so your order will be available for collection from car park, we will liaise via phone or email to arrange a time.
Delivery is handled by a DPD 24HR or Royal Mail First Class and is priced based on weight, prices start at £4.00 and go up depending on weight, a 9cm plant is 0.2kg and a 2 litre plant is 1.7kg. 
For example x3 9cm plants would go with Royal Mail First Class but x4+ would be via DPD 24HR, all plants larger than 9cm ship with DPD 24HR.

Collection In Person

Please see message above
Free

Local Delivery (North Perrott, Haselbury Plucknett, Misterton, Merriott, Crewkerne & surrounding villages ONLY!)

Available at checkout
£3.50
Local Delivery (Beaminster, Illminster, Yeovil & their surrounding villages ONLY!) Available at checkout £5.50
Royal Mail First Class Small Parcels 0kg–0.8.5kg £4.00
DPD 24HR 1kg–4.99kg £6.99
DPD 24HR (Large) 5kg + £12.99
Free Delivery £250.00 and up Free

 

Please allow 10 working days for your order to be dispatched, this allows us to make sure that your plants will arrive in the best condition possible, time frames are usually much quicker but in busy periods it can take up to 10 working days to dispatch.

We now have an overwhelming amount of orders so please allow additional time for your order to be packed and processed, please contact us if you have any questions.

Orders over £250 value will be sent free, depending on the plants ordered this will be via courier in a large box or on a pallet.
Packaging
Our plants are packaged in the most appropriate way depending on the plant, rest assured they will be securely packed.
If you would like any more information regarding delivery please send us a message via the contact us page.
Returns
If for any reason you are not happy with your plant and would like to return it to us please use the contact us page to get in touch and let us know the reasons. As these are perishable goods please let us know within 7 days of receiving your plant, we can not accept returns after this period.
The customer is responsible for the delivery costs for returning the item and once received here back at the nursery, if the plant is in good order we will refund the price of the order including the initial delivery cost (not the cost for returning the plant to us).